Privacy policy

Effective 5 November 2026 - Hrvatska verzija

Who processes your data

The controller is Luminus Visual Studio, obrt za snimanje i usluge, owner Damir Pišćetek, Zagreb, Croatia. SKY STUDIO (snimanje-dronom.pro) is a brand of this business. Privacy contact: info@luminusvisual-studio.hr.

What I collect

Only what you send me: your name, email address, phone number (if you call or use WhatsApp) and the content of your message (e.g. location and date of the shoot).

Why I use it

Only to reply to your enquiry, send an offer and arrange the shoot. The legal basis is your consent (the checkbox in the form) and steps taken at your request before entering into a contract. I do not use your data for newsletters or advertising and I never sell it.

Where the data is kept

Form messages arrive in my business email, and part of the communication happens on WhatsApp. These providers (email hosting, WhatsApp/Meta) process data on my behalf under their own terms. Data needed for a DGU (State Geodetic Administration) approval, such as the client and location, is sent to the DGU only when required for your shoot.

How long I keep it

I keep your data for 12 months from our last contact and then delete it, unless the law requires me to keep it longer (e.g. invoices).

Your rights

You can ask for access, correction or deletion of your data, or withdraw consent at any time, by writing to info@luminusvisual-studio.hr. You may also lodge a complaint with the Croatian Personal Data Protection Agency (AZOP).

Analytics

Basic visit statistics are collected with Ahrefs Web Analytics, which uses no cookies and collects no personally identifying data. The home page also shows an Instagram feed (Elfsight) that may load content from external servers, and fonts are loaded from Google Fonts. In doing so your browser sends its IP address to those servers, as with any external content.